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So you are exactly right that the water level does not change, that is how it's intended to work. It always has the same water level no matter what amount of clothing is used. The only difference is that the clothes will soak up more water if you put more clothes inside so it adds more water to get to the same level. This is not something that can be adjusted so if you don't like the way the washer works you'd have to return it and get a new one. Most new units are going to automatic water level sensors to conserve water and electricity.
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Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?