Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a samsung side by side refrigerator mod

Customer Question
I have a samsung...

I have a samsung side by side refrigerator mod RSB307AARS\XAA. I have Tried several Samsung Filters and it won't dispense water. When filter is removed the water runs out fine from the dispenser. How can I purchase a new solenoid/water inlet valve because it seems that is the problem

Contractor's Assistant: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?

Model number is *****\XAA and the refrigerator is about 4 or 5 years old. Side by side.

Contractor's Assistant: Do you plan on doing the work yourself?

My husband will hopefully.

Contractor's Assistant: Anything else we should know to help you best?

Out of work currently and trying to just replace the part. The filter are all undamaged, and OEM Samsung filters. Water works fine with out a filter.

Submitted: 1 year ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
11/15/2016
Appliance Technician: Kelly, Appliance Technician replied 1 year ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,261
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Ask Your Own Appliance Question
Appliance Technician: Kelly, Appliance Technician replied 1 year ago

If it dispenses fine with the filter out, it has to be an issues with the filter housing, not the valve. The bypass is working, so we know the valve is okay. It has to be either the filters or the filter housing. Are you using OEM filters or aftermarket ones?

Ask Your Own Appliance Question
Customer reply replied 1 year ago
The water filter housing is original OEM. The filters are OEM. We have tried several filters thinking it was a filter issue. When we take off filter water flow/pressure is fine. When we attach filter pressure is very low or no flow at all.
Appliance Technician: Kelly, Appliance Technician replied 1 year ago

So the issue has to be in the filter housing that directs the water through the filter. Please allow me just a few minutes to prepare some information for you, thank you!

Ask Your Own Appliance Question
Customer reply replied 1 year ago
We found the answer online after reaching out to you and we need to cancel membership to just answer.com
Appliance Technician: Kelly, Appliance Technician replied 1 year ago

LOL, ok. Good luck....

Ask Your Own Appliance Question
Was this answer helpful?
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

25,261 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Kitchenaid refrigerator with slow water from the dispenser
Kitchenaid side by side refrigerator with very slow water from the door dispenser. Any ideas?… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Have a Kenmore Elite side by side refrigerator--Model 401.41003010.
Have a Kenmore Elite side by side refrigerator--Model 401.41003010. Water filter needed changing and I did not have replacement filter for a week or more. Icemaker stopped working and indicator on the… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Our Whirlpool side by side refrigerator isn't cooling the
Our Whirlpool side by side refrigerator isn't cooling the refrigerator or freezer. The compressor gets hot, the fan near the compressor is blowing, the evaporator is free of ice, and the evaporator fa… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My whirlpool side by side refrigerator ice dispenser and
my whirlpool side by side refrigerator ice dispenser and water dispenser are not working. The control panel is unlocked and I checked the inlet pump and seems to be working since my ice maker is makin… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
If have a side by side refrigerator and the ice maker has
if have a side by side refrigerator and the ice maker has stopped working. the red light by the on off switch blinks twice, then pauses, then blinks twice. when I push the lever on the left like the d… read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
I have a GE Profile side by side refrigerator. The
I have a GE Profile side by side refrigerator. The temperature in the refrigerator side is 31 degrees. I want to raise it to it's default temperature of 37 deg. I checked the manual that came with the… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a whirlpool side-by-side refrigerator and it has a
I have a whirlpool side-by-side refrigerator and it has a message on the panel that says "cooling off" and the freezer and ice are starting to melt. What should I do? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Working on a Frigidaire side-by-side refrigerator model
Working on a Frigidaire side-by-side refrigerator model number FFHS2313LS0. Refrigerator keeps beeping and temperature in freezer says “high”.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a Whirlpool side-by-side refrigerator the measured
I have a Whirlpool side-by-side refrigerator the measured fill is not dispensing the correct amount of water how do I recalibrate it… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a GE side by side refrigerator and items in the
I have a GE side by side refrigerator and items in the fridge freeze and the water dispenser doesn't work, I think it is frozen too. I have the temperature adjusted almost to the warmest setting. The … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
I have a Whirlpool Gallery Side by Side refrigerator and
I have a Whirlpool Gallery Side by Side refrigerator and some of the … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Working on a new profile side-by-side refrigerator model
Working on a new profile side-by-side refrigerator model number PSS26MGPABB. The freezer refrigerator doors won't shut properly tightly. Is there a hinge kit for this model?… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a friderdare side by side refrigerator that just
I have a friderdare side by side refrigerator that just started freeezing food on the refrigerator side it is a 2003 the freezer seems to work just fine. … read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,145 satisfied customers
Maytag side by side refrigerator Model PSD262LHEB -
Maytag side by side refrigerator Model PSD262LHEB - evaporator coils freeze up. I have continuity through the heater element. I installed a new thermostat and verified it works. I removed the defrost … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Working on a KitchenAid side-by-side refrigerator model
Working on a KitchenAid side-by-side refrigerator model number KSRS25IKWH03. Have a simple problem but I don't know what's causing the ice bin not to lock in place? On the bottom you have the latch an… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Working on a Kenmore Side by side refrigerator model number
Working on a Kenmore Side by side refrigerator model number*********** The auger motor isn't working and I'm trying to find out if it's the auger motor or the display board that sends power to the aug… read more
Kelly
Kelly
Appliance Technician
25,261 satisfied customers
I have a Samsung side by side refrigerator /freezer and the
I have a Samsung side by side refrigerator /freezer and the refrigerator temperature seems to not be cold enough. How do I lower the temp? I have somehow lost/ or misplaced the manual. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,930 satisfied customers
Working on a side-by-side refrigerator Frigidaire model
Working on a side-by-side refrigerator Frigidaire model number PHS69EJSS0. Is there a part number for Frigidaire with the whole flapper door dispenser assembly? There are to many individual parts.… read more
Kelly
Kelly
Appliance Technician
25,261 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x