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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Water dispensor spreads water in many direction, just

Customer Question

water dispensor spreads water in many direction
JA: How long has this been going on? And how severe is the problem?
Customer: just started. cannot use a glass under dispenser. i was away for 5 weeks. when i returned & tried to get water it went all over door & floor
JA: Do you plan on doing the work yourself?
Customer: if possible. but have no idea how to proceed
JA: Anything else we should know to help you best?
Customer: no
Submitted: 10 months ago.
Category: Appliance
Expert:  Engineer-Tech replied 10 months ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you with your refrigerator. Please give me the model number so that I might help you better.

Customer: replied 10 months ago.
Expert:  Engineer-Tech replied 10 months ago.

Thank you. One moment while I look that up.

Customer: replied 10 months ago.
what is total,cos? every question keeps costing more money
Expert:  Engineer-Tech replied 10 months ago.

One of several things may have happened.

- The water line at the dispenser might have split.

- The bracket that holds the water line may be broken.

- The water line may have receeded.

Expert:  Engineer-Tech replied 10 months ago.

Experts don't have access to that information. We are users of the like just like customers. If you'd like, I can give you the link to their customer service chat: