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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I just moved into a new home and the freezer on the

Customer Question

I just moved into a new home and the freezer on the refrigerator has drops of water on the Icemaker that freeze. Is this normal?
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: It is a GE profile Artica
JA: Do you plan on doing the work yourself?
Customer: depends on the problem
JA: Anything else we should know to help you best?
Customer: no
Submitted: 9 months ago.
Category: Appliance
Expert:  Tyler Z. replied 9 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 9 months ago.

Do you have a model number located on a sticker near the ceiling of the refrigerator section so I can better assist you? Also can you explain a bit clearer what drops of water and where that you are seeing? There is a paper clip above this text box which you can use to attach a file so I can see the picture.

Customer: replied 9 months ago.
The model number is *****
Expert:  Tyler Z. replied 9 months ago.

OK thank you, ***** ***** you explain the drops of water a bit clearer? Where exactly do you see them and such? How much and how often?

Customer: replied 9 months ago.
no thanks i will continue to search on line
Expert:  Tyler Z. replied 9 months ago.

I'm not sure what you mean?

Customer: replied 9 months ago.
I am going to call a technician to come and service it. Thank you for your time
Expert:  Tyler Z. replied 9 months ago.

ok good luck

Expert:  Tyler Z. replied 9 months ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

Customer: replied 9 months ago.
no