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Webb-Guy
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1728
Experience:  maitenance tech at casto
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Water and ice not working, Rf4637 and is 5 years old, Yes,

Customer Question

Water and ice not working
JA: What's the make and model? And can you guesstimate how old it is?
Customer: Rf4637 and is 5 years old
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: No exterior control functions work, no lights come on.
Submitted: 8 months ago.
Category: Appliance
Expert:  Webb-Guy replied 8 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. It sounds like your problem is the ice maker control board. What is the full model number of your unit? Have you tried unplugging the unit for at least 5 minutes and then plugging it back in?

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