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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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The track that the ice tray is on seems to get frosty,

Customer Question

The track that the ice tray is on seems to get frosty, preventing the bottom t
JA: What's the make and model? And can you guesstimate how old it is?
Customer: tray to pull all the way out
JA: Do you plan on doing the work yourself?
Customer: I will send you make and model.....kfc22evms8. SN K32700208
JA: Anything else we should know to help you best?
Customer: The ice tray's track seems to get "frosty" and prevents it from completely pulling out
Submitted: 8 months ago.
Category: Appliance
Expert:  Appliance Guru replied 8 months ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 8 months ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

Is the seal around the ice compartment ok?

Customer: replied 8 months ago.
The refrig was bought brand new 1 year ago at Lowes. Model #kfc22evms8
Customer: replied 8 months ago.
The seal is fine AND I see you have charged my account MORE than the 5 dollar question...