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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a samsung french doors the ice maker is off how to

Customer Question

I have a samsung french doors the ice maker is off how to turn on
JA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?
Customer: not should purchased in 2014
JA: Do you plan on doing the work yourself?
Customer: I hope so
JA: Anything else we should know to help you best?
Customer: I push a (what I thought) was the reset buttom under the ice dispenser and it make the sound like it restarted but after 24 hours it shill has no ice
Submitted: 9 months ago.
Category: Appliance
Expert:  Tyler Z. replied 9 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 9 months ago.

Do you have a model number located on a sticker near the ceiling of the refrigerator section so I can better assist you?

Also, is your icemaker just not making ice or does the display actually say "ICE OFF" on it somewhere?

Customer: replied 9 months ago.
it is not making ice
Customer: replied 9 months ago.
no thanks just wasted my time
Expert:  Tyler Z. replied 9 months ago.

ok have a nice day.