How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22557
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

My dishwasher does,nt work. It seems there is no

Customer Question

My dishwasher does,nt work. It seems there is no electricity
JA: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?
Customer: Whirlpool dishwasher model 940 . How can I run a diagnostic test cycle
JA: Do you plan on doing the work yourself?
Customer: Probably not, unless it is very simple
JA: Anything else we should know to help you best?
Customer: Who can I call to repair
Submitted: 10 months ago.
Category: Appliance
Customer: replied 10 months ago.
I verified the breaker, it is on.
Expert:  Kelly replied 10 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 10 months ago.

Can you please post the complete model number?

Customer: replied 10 months ago.
Could it be Du94QW8Q6
Customer: replied 10 months ago.
The serial number is *****
Expert:  Kelly replied 10 months ago.

Please allow me just a few minutes to prepare some information for you, thank you!

Customer: replied 10 months ago.
I do not want to call you. Answer me please
Expert:  Kelly replied 10 months ago.

I am working on your answer now. Sorry for the auto call offer, I have no control over those.

Expert:  Kelly replied 10 months ago.

That model has a thermal fuse, number 4 in the diagram at the link below.


The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!


The video at the link below shows how it is accessed.


Please know that I am compensated by the site only after you offer a rating at the top of the page. It is my goal to provide 5 star service!

Please know I am here if you have follow up questions! Thank you so much!

Customer: replied 10 months ago.
Sorry, it is too complicated for me.