How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

My dishwasher is not draining fully. At the end of the cycle

Customer Question

My dishwasher is not draining fully. At the end of the cycle it says clean but when you open the door there is water covering the bottom.
JA: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?
Customer: SHE4AM16UC01 I ran the dishwasher empty and the same happened and it did not clear up., I don't know if that is a diagnostic test cycle.
JA: Do you plan on doing the work yourself?
Customer: what work?
JA: Anything else we should know to help you best?
Customer: not that I know of I am awaiting your response.
Submitted: 8 months ago.
Category: Appliance
Expert:  Kelly replied 8 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 8 months ago.

How is the drain hose connected to your home's plumbing?