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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Removed ice tray and when replaced the ice maker will no

Customer Question

removed ice tray and when replaced the ice maker will no longer make ice. Forgot to turn the switch off before removing tray, GE MODEL #GSHF6KGZBCBB
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: the only other information I have is the serial #432997. Do not know the age of the refrigerator because it was already installed when we bought the home.
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: no
Submitted: 10 months ago.
Category: Appliance
Expert:  Engineer-Tech replied 10 months ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be helping your GE refrigerator.

Expert:  Engineer-Tech replied 10 months ago.

Is the refrigerator not making ice or not dispensing ice?