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Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2102
Experience:  maitenance tech at casto
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Just installed new ge above range microwave have power to

Customer Question

Just installed new ge above range microwave have power to display and surface light only. MICROWAVE and fan as well as interior light not working. IDEAS? ?? Rotated fan for rear exhaust
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: New jvm7195dkbb
JA: Do you plan on doing the work yourself?
Customer: It's new out of the box
JA: Anything else we should know to help you best?
Customer: Just trying to finish a job
Submitted: 11 months ago.
Category: Appliance
Expert:  Webb-Guy replied 11 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. It sounds like the problem is with your control board. I would take that unit back and make them give you a new one. You should not have to pay to replace parts on a new unit.