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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My dishwasher start light is flashing and will not let me

Customer Question

My dishwasher start light is flashing and will not let me start it up. It will start on its own at times. The cancel button works.
JA: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?
Customer: One moment
JA: Do you plan on doing the work yourself?
Customer: yes unlese we cannot.
JA: Anything else we should know to help you best?
Customer: Model # MDBH979SAB1
Submitted: 10 months ago.
Category: Appliance
Expert:  Kelly replied 10 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 10 months ago.

If you press the cancel button, does the drain pump come on?

Customer: replied 10 months ago.
Expert:  Kelly replied 10 months ago.

Okay, so we know the door switch is working.

Expert:  Kelly replied 10 months ago.

Your touch panel is likely experiencing a failure. You may need to replace the control panel but there is a trick you can try first. Turn off the power to the appliance. Use a hair dryer to heat the panel up until very warm while rubbing firmly over each of the buttons. Often times, this will restore operation. Be sure to get the panel very warm but not hot enough to damage the plastic. If this does not work, the panel will need to be replaced. Let me know what happens and I can get you the correct part information.

Customer: replied 10 months ago.
I will let you know
Expert:  Kelly replied 10 months ago.

Thank you.