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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Is there an easy way to test that no spin on a maytag

Customer Question

Is there an easy way to test that no spin on a maytag neptuneMLG2000AWW is reason spin doesn't work? With door open, and door lock switch depressed, spin starts, never gets to speed and reverses direction.
JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?
Customer: MLG2000AWW 2004
JA: Do you plan on doing the work yourself?
Customer: yes if it's just the switch
JA: Anything else we should know to help you best?
Customer: no
Submitted: 9 months ago.
Category: Appliance
Expert:  Kelly replied 9 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 9 months ago.
  1. Does it wash okay, juts not spin fast?
  2. Is it pumping out the water?
Customer: replied 9 months ago.
It washes fine. pumps out most of water, spin never gets fast enough to remove water from clothes. FYI - its a stacked W/D
Expert:  Kelly replied 9 months ago.

Please allow me just a few minutes to prepare some information for you, thank you!

Expert:  Kelly replied 9 months ago.

Are you able to get to the top of the dryer to inspect the washer machine control for a burn spot?

Customer: replied 9 months ago.
Are you asking me to remove dryer from washer to inspect?
Expert:  Kelly replied 9 months ago.

No, just the top access panel of the dryer, the board is mounted in the front corner.

Customer: replied 9 months ago.
I can get easy access to anywhere but back, and right side
Expert:  Kelly replied 9 months ago.

Okay, so you should be able to remove the top.

Customer: replied 9 months ago.
panel is off. (the on between W & D)
Customer: replied 9 months ago.
did I loose you?
Expert:  Kelly replied 9 months ago.

The one on the very top of the dryer is the one you need to remove.

Customer: replied 9 months ago.
There's no panel on the top of my dryer
Expert:  Kelly replied 9 months ago.

See the attached pages.

Expert:  Kelly replied 9 months ago.

One more....

Customer: replied 9 months ago.
removed two hex screws. panel comes forward but won't disconnect at bottom. trying to lift and pull, but feels like i'll break it
Expert:  Kelly replied 9 months ago.

There are screws at the bottom too but you really only need to remove the top panel to inspect the board.

Customer: replied 9 months ago.
I'm not understanding something. Don't see anyway to get top panel off with out removing front
Expert:  Kelly replied 9 months ago.

GO ahead and remove the front panel of the dryer. That will require more work but will probably be easier.

Customer: replied 9 months ago.
OK. But, can't see where the bottom screws are
Expert:  Kelly replied 9 months ago.

See attached pages.

Customer: replied 9 months ago.
ok. dryer door is off
Expert:  Kelly replied 9 months ago.

Okay, once yuo get access to that board, look for an small burn area in the middle of it on the side of the components.

Customer: replied 9 months ago.
am i taking control panel out. or just looking for burn sp
Customer: replied 9 months ago.
spot
Expert:  Kelly replied 9 months ago.

You will need to access the main board above the dryer drum to inspect the washing machine control board.

Customer: replied 9 months ago.
looks clean as a whistle
Expert:  Kelly replied 9 months ago.

You are looking at the main board above the dryer drum, at the very top of the machine, not the one down by the timer stuff, right?

Customer: replied 9 months ago.
see pix
Expert:  Kelly replied 9 months ago.

I will see if another may be available for some in depth testing. You likely have one of the balance switches that has failed or a door lock.

Customer: replied 9 months ago.
where are the balance switches located
Customer: replied 9 months ago.
also, can top part go back together?
Customer: replied 9 months ago.
hello
Customer: replied 9 months ago.
I guess I lost you this time