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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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I have a Thermador warming drawer (model WDC30E) with a

Customer Question

I have a Thermador warming drawer (model WDC30E) with a brand new power module throwing error code E02. I'm told it needs to be calibrated but I don't know the process to calibrate it.
JA: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?
Customer: yes
JA: Do you plan on doing the work yourself?
Customer: yes i replaced the faulty power module/touch pad...
JA: Anything else we should know to help you best?
Customer: just need to know the process for calibrating it
Submitted: 8 months ago.
Category: Appliance
Expert:  Tyler Z. replied 8 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 8 months ago.

You are correct, the unit needs to be calibrated due to the board being replaced.

Expert:  Tyler Z. replied 8 months ago.

I'm going to send you the option to send the service manual for your unit if you wanted to do that.

Expert:  Tyler Z. replied 8 months ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

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