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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 79624
Experience:  9+ years being an appliance technician with factory training.
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I can' turn the stove on. can't, I'm visiting my daughter -

Customer Question

I can' turn the stove on. can't
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: I'm visiting my daughter - it's her stove
JA: Do you plan on doing the work yourself?
Customer: yes - she's not here and the kids want grilled cheese!
JA: Anything else we should know to help you best?
Customer: I tried to turn it on, and now the red light is on panel lock.
Submitted: 8 months ago.
Category: Appliance
Expert:  Tyler Z. replied 8 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 8 months ago.

Do you have a model number so I can better assist you?

Customer: replied 8 months ago.
Where would it be?
Expert:  Tyler Z. replied 8 months ago.

What kind of appliance is it?

Customer: replied 8 months ago.
Expert:  Tyler Z. replied 8 months ago.

I mean is it an oven?

Customer: replied 8 months ago.
I can't work the stove
Expert:  Tyler Z. replied 8 months ago.

It will be located on a sticker around the front frame of the oven and seen if you open the door or the panel below the door.

Customer: replied 8 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 8 months ago.
Expert:  Tyler Z. replied 8 months ago.

ok perfect. So you need to remove the control lock so here is what you do.


2. Turn Knob clockwise until Lock Keys is flashing

3. Touch START. KEY PAD LOCKED is displayed. The display will beep if a key is pressed to indicate that the keypad is locked.

4. To unlock keypads, touch COOKING MODE and hold for 5 seconds. Display will read UNLOCKING KEY PAD

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