How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

When I turn on one of my top burner for my whirlpool glass

Customer Question

when I turn on one of my top burner for my whirlpool glass top electric glass top oven, the display comes on and then goes off, the burner that I turned comes on and goes off. the display reads M0167 AND EC0202 and then the display goes off also, can you tell me what is wrong?
Submitted: 9 months ago.
Category: Appliance
Expert:  Kelly replied 9 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 9 months ago.

Does it behave the same with all of the burners when turned on?

Customer: replied 8 months ago.
I have tried all of the burners and it behaves the same
Customer: replied 8 months ago.
no I don't want a phone conversation at the moment
Customer: replied 8 months ago.
the display reads E0167 and EC0202
Expert:  Kelly replied 8 months ago.

I will see if another is available to help.