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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a downdraft kitchenaid stove. When I reset the time

Customer Question

I have a downdraft kitchenaid stove. When I reset the time Sunday, now the oven won't turn on. It says it is in demo mode.
JA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?
Customer: Bought it in June 2015. Model # KSEG950ESS0
JA: Do you plan on doing the work yourself?
Customer: Not if it is complicated. I was hoping to just press a button. We're having a party Wed. and need to cook Tues.
JA: Anything else we should know to help you best?
Customer: Just need to get it out of demo mode so the oven will get hot
Submitted: 11 months ago.
Category: Appliance
Expert:  Chas replied 11 months ago.

Hello from our service,

My name is***** am so happy to help you today.

I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions.

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