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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My side-by-side fridge ice maker just suddenly stopped

Customer Question

My side-by-side fridge ice maker just suddenly stopped giving ice. model # GLHS68AEGSB2, serial # 4A64317396, manufactured 10-06, model type JSI-26. I have the temperature set to -6 so it should be cold enough. Is there some switch or something that I need to hit to make it work again or am I just sunk?
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: Already gave you both the model number and the model type but here they are again Model # GLHS68EGSB2 and model type JSI-26
JA: Do you plan on doing the work yourself?
Customer: Would be nice if I could
JA: Anything else we should know to help you best?
Customer: Just how do I fix it
Submitted: 11 months ago.
Category: Appliance
Expert:  Engineer-Tech replied 11 months ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you with your refrigerator. Please give me a moment to review your model.

Expert:  Engineer-Tech replied 11 months ago.

What position is the ice detector arm in. Up or down?