How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

I put micro on time, thenentered 1 min.then press start then

Customer Question

I put micro on time cook, thenentered 1 min.then press start then food comes and will not start
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: twice
JA: Do you plan on doing the work yourself?
Customer: no it is a new micro
JA: Anything else we should know to help you best?
Customer: I purchased it October 28th
Submitted: 10 months ago.
Category: Appliance
Expert:  Webb-Guy replied 10 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Have you tried cutting the power to the unit for 5 mins and then turning it back on to see if it resets? If you have done this already please give me the model number of your microwave.