How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask AppTech8579 Your Own Question
AppTech8579, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1699
Experience:  worked on appliances for around 15 years
Type Your Appliance Question Here...
AppTech8579 is online now
A new question is answered every 9 seconds

I have a JTP15C0, I have a JTP15C01CC GE wall oven. The heat

Customer Question

I have a JTP15C0
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: I have a JTP15C01CC GE wall oven. The heat will not turn on. Clock works fine, turn on broiler and it says it is heating but nothing?
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: 14 Years old. Really good shape.
JA: Do you plan on doing the work yourself?
Customer: I can I am an electrician.
JA: Anything else we should know to help you best?
Customer: Only that the control panel thinks it is heating as you can hear a relay.
Submitted: 9 months ago.
Category: Appliance
Expert:  AppTech8579 replied 9 months ago.

Please make sure the model number is *****

Customer: replied 9 months ago.
Expert:  AppTech8579 replied 9 months ago.

Do both bake and broil not work or just bake?

Customer: replied 9 months ago.
No heat at all.
Expert:  AppTech8579 replied 9 months ago.

Okay there is a thermal fuse that is most likely your problem. If you have a multimeter you can test it for continuity.

CLICK HERE for fuse.

Using the Star Rating Chart at the top of your page and rating me at least a 5 star is how I receive payment for helping you. Please if you do not understand my answer, don't hesitate to ask for more help. BONUSES appreciated.