How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

My whirlpool dishwasher fills with water then stops running,

Customer Question

my whirlpool dishwasher fills with water then stops running
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: modal # is WDF775SAYM3 and a little over a year
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: thats it
Submitted: 8 months ago.
Category: Appliance
Expert:  Joel Swenson replied 8 months ago.

Hello, I'm Joel and will be glad to help you today.

I will need for you to put the unit in service mode and tell me what error is being reported by the system the directions are below:

Turn the dishwasher off.Pick 3 buttons on the control panel then Press them in the following sequence:


Each button must be pushed within 1 second, afterwards all the lights on the control panel will light up then the clean light will begin to flash.
The flashing sequence will give you the error code. It does this by flashing in two stages.

It will flash "X" amount of times, then pause 2 seconds, and flash "Y" amount of times, then pause 5 seconds and start over again.

In order to tell you what error code is coming up I will need to know the values of X and Y, thanks. Let me know and we will go from there.