How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

Connectedjustn 9installed my new GE washer, ran one load and

Customer Question

connectedjustn 9installed my new GE washer, ran one load and now now willnot do second one\.fill lite on but no water moving and sound of pump working.
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: it is brand new, model # isGTW460ASJ5WW
JA: Do you plan on doing the work yourself?
Customer: whatwork?
JA: Anything else we should know to help you best?
Customer: It is a brand new machine, what else do you need t know?
Submitted: 11 months ago.
Category: Appliance
Expert:  Kelly replied 11 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 11 months ago.

Unplug the machine for 5 minutes. Any change when it is plugged back in?