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Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. When you try pressing the buttons to turn the temp down they are not working?
page 8 explains how to lower the temp.
ok so that tells me even though the board is saying its -4 obviously it is not. So we are going to need to check out a few things. First we need to check the condenser coils to see if they are frozen. If they are then we need to use a blow dryer to defrost them. They will be located behind the back panel on the inside of the freezer.
sorry if the site offered the phone call it was not from me and I am not available for a phone call at the moment.
no they are on the inside behind the back panel.
you should see a vent or fan or something around the area and you will know that is where they are located .
I wanted to check in with you to see how everything was going? I wanted to see if you needed any further assistance.