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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14794
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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My ge microwave has power but is not heating. Is relatively

Customer Question

My ge microwave has power but is not heating. Is relatively new and seldom used. Any suggestions for troubleshooting. I have unplugged it several times and retried but same results.
Submitted: 9 months ago.
Category: Appliance
Expert:  Appliance Guru replied 9 months ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 9 months ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

Does it just run light up and no heat? Or does it not even start?

Customer: replied 9 months ago.
It starts and runs but won't heat up. And I have minimal level of know how. I just plug it in and push button.
Expert:  Appliance Guru replied 9 months ago.

OK two things typically cause that issue, the first is either a bad door interlock switch and the second is a magnetron tube burned out. This will take a bit of skill and tools to take it apart and microwaves do store high voltage so if you are not electrically and mechanically inclined you should get a tech out to check it out. It would be worth fixing for either issue if it is that new, but there is no super simple fix for this unfortunately.

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