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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My whirlpool duet washer and dryer has no lights (power). We

Customer Question

My whirlpool duet washer and dryer has no lights (power). We had a power outage. The appliances did not come back on. What can I do?
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: 8-9 years old. In a condo - last 4 years we only use 2-3 times a month. Model duet steam -dryer and duet washer 4.5 cu feet
JA: Do you plan on doing the work yourself?
Customer: What work ? If anything electrical no will need assistance
JA: Anything else we should know to help you best?
Customer: I need them fixed asap . This is second home not here too often but it is vital to have them working
Submitted: 11 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 11 months ago.

Hello from Just Answer and the Appliance Category
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 36 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Can I please have the Full model number of the unit to better assist you ?

open the door of the dryer the model /serial tag in on the inner face frame.

And the same with the washer.

Also have you turned the circuit breakers off then back on to reboot the electronic controls ?

If not let try that first..

Let me know what happens please.

Expert:  Whrlp Master Tech replied 11 months ago.

I see you have NOT replied back to me .
Do you still need assistance on your question?