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Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2111
Experience:  maitenance tech at casto
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How do I release the ice sensor on a 690 thx, Sub zero. 10

Customer Question

How do I release the ice sensor on a 690 thx
JA: What's the make and model? And can you guesstimate how old it is?
Customer: Sub zero. 10 yo
JA: Do you plan on doing the work yourself?
Customer: If I can
JA: Anything else we should know to help you best?
Customer: No
Submitted: 11 months ago.
Category: Appliance
Expert:  Randy 43 replied 11 months ago.

hello ,what do you mean by the ice sensor? thx randy

Customer: replied 11 months ago.
Subzero 690
Customer: replied 11 months ago.
I think might be caught is a spring. Do not know how to release
Customer: replied 11 months ago.
I may have the wrong name. I am referring to the plastic piece that drops to the ice bucket. When the bucket is full it automatically goes to an upright position. When I empty the bucket and put back on the freezer. This is released..mine is stuck. Not coming down do I am not getting any ice made.,does this help?
Customer: replied 11 months ago.
Sub zero. I read on line. Plastic piece could be stuck on white knob. If so where can I find this
Expert:  Webb-Guy replied 11 months ago.

did you see the link I sent you?

Customer: replied 11 months ago.
Actually I think I finally figured out myself. I was able to release the sensor. Am getting ice at least for now...
Expert:  Webb-Guy replied 11 months ago.

I am glad to hear that. If the issue comes back you are always more than welcome to reach back out to me here on this thread.