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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a whirlpool GX5SHTXT800 whirlpook refrigerator with

Customer Question

I have a whirlpool GX5SHTXT800 whirlpook refrigerator with the freezer on the bottom and suddenly the freezer is not as cold as it should be defrosting items there and I do not know if I should just buy a new refirgerator. This one is approx. 8 years old
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: see above
JA: Do you plan on doing the work yourself?
Customer: I really cannot. I just dont want to spend $150 for a service call to be told to buy a new one
JA: Anything else we should know to help you best?
Customer: Is the life expectancy 9 years and should I just replace it
JA: I think they do a wonderful job. All Experts must pass our rigorous 8 Step Expert Quality Process. This ensures that you get the most knowledgeable, trustworthy help anywhere on the Internet. You can learn more about it here:
Customer: So you cannot help me....are you a computer?
JA: No. I'm the appliance technician's Assistant.
Customer: So you are telling me what?
Submitted: 9 months ago.
Category: Appliance
Expert:  Engineer-Tech replied 9 months ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be helping your refrigerator Please give me a moment to review your model.

Expert:  Engineer-Tech replied 9 months ago.

Does the unit seem to be progressively getting warmer?