I have a whirlpool GX5SHTXT800 whirlpook refrigerator with the freezer
on the bottom and suddenly the freezer is not as cold as it should be defrosting items there and I do not know if I should just buy a new refirgerator. This one is approx. 8 years old
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: see above
JA: Do you plan on doing the work yourself?
Customer: I really cannot. I just dont want to spend $150 for a service call to be told to buy a new one
JA: Anything else we should know to help you best?
Customer: Is the life expectancy 9 years and should I just replace it
JA: I think they do a wonderful job. All Experts must pass our rigorous 8 Step Expert Quality Process. This ensures that you get the most knowledgeable, trustworthy help anywhere on the Internet. You can learn more about it here: http://ww2.justanswer.com/expert-quality-process
Customer: So you cannot help me....are you a computer?
JA: No. I'm the appliance technician's Assistant.
Customer: So you are telling me what?