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Ask Joel Swenson Your Own Question
Joel Swenson
Joel Swenson,
Category: Appliance
Satisfied Customers: 3148
Experience:  Owner at Scott's Appliance Repair
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I have a whirlpool duet sport washer that will not go in

Customer Question

I have a whirlpool duet sport washer that will not go in wash cycle. The door clicks when you hit the start button but the door locked light does not come on. Just sits there. I have replaced the door lock assembly and the ccu board and nothing has changed. Do I have to do something to reset the control board? Model WFW8300sw01
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: 10 years WFW8300sw01
JA: Do you plan on doing the work yourself?
Customer: duet sport
JA: Anything else we should know to help you best?
Customer: nope
Submitted: 11 months ago.
Category: Appliance
Expert:  Joel Swenson replied 11 months ago.

Hello, I'm Joel and will be glad to help you today.

There is nothing you need to do for the board besides install the board plug the unit in and on the first power up it loads everything on the first boot. So if its not working there is something else wrong with the unit.

Using the tech data sheet I have provided below, put the unit into diagnostic mode and see what error is being reported.

If there are no error codes being reported do the following tests on page 8

pump motor resistance test

motor resistance test and the tachometer resistance test and let me know what you find:

click here to open/download tech data sheet

In the meantime please read below, thanks.


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