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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22556
Experience:  Highly accurate diagnostician with over 30 years experience!
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Model no. Ew330ds65g58 dual fuel range. I have an f14

Customer Question

Model no. Ew330ds65g58 dual fuel range. I have an f14 display showing. How do I open the cover/top to check for a loose connection?
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: It only happened once and we're wooed about using it-the oven
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: Model ew30ds65gs8 serial nf13916924 and is 4-1/2 years old
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: How to open the top and where to look for a loose connection
Submitted: 10 months ago.
Category: Appliance
Expert:  Kelly replied 10 months ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

F14 Misconnected keyboard cable.

1) Verify connection between display board and touch panel (2 ribbon cables). Make sure the cables are well connected at both ends.

2) If the cables are good, replace the touch panel.

) If the problem persists, replace the display board.

Expert:  Kelly replied 10 months ago.

Please allow me just a few minutes to prepare some information for you, thank you!

Customer: replied 10 months ago.
How do I open the top to start?
Expert:  Kelly replied 10 months ago.

I am preparing instructions now.

Expert:  Kelly replied 10 months ago.

See the attached pages. Let me know what you find!

Please know I am here if you have follow up questions!

You deserve 5 star service! I hope I have earned your 5 star rating using the stars at the top of the page! Please let me know if you have additional questions, I am here to help! Thank you so much!