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Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1728
Experience:  maitenance tech at casto
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Question on gas range Thermador RDSS30, will not turn on on

Customer Question

question on gas range Thermador RDSS30, will not turn on on 2 burners
Submitted: 8 months ago.
Category: Appliance
Expert:  Webb-Guy replied 8 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. It sounds like the problem may be with your spark electrode in the burners themselves. If they are not working properly it can cause this issue. Here is the part you would need to order for your unit.

Customer: replied 8 months ago.
When i turn on any other burner, all igniter spark so i assume that they are all good. Maybe the switch is bad?
Expert:  Webb-Guy replied 8 months ago.

if the ignitor sparks then it is a possibility the switch is the problem.

Expert:  Webb-Guy replied 8 months ago.

I wanted to check in with you to see how everything was going? I wanted to see if you needed any further assistance.