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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Model lphs2687kf0. Error code 5y ef. Replaced fan and PCB

Customer Question

Model lphs2687kf0. Error code 5y ef. Replaced fan and PCB and no change.
Submitted: 10 months ago.
Category: Appliance
Expert:  Randy 43 replied 10 months ago.

Hello , which pcb did you change ?or both ? thx randy

Customer: replied 10 months ago.
Only the main board. The one under the fridge.
Expert:  Randy 43 replied 10 months ago.

a lot of them come as a kit ,with the bottom one and the one in the door because they need to communicate with each other ..after you changed the fan ,you had the power off ? ive had to reboot the fridge for 2-3minutes being off ..to reset then it starts working ok

Customer: replied 10 months ago.
I unplugged it and waited then plugged backup. After 20 min code came back up.
Expert:  Randy 43 replied 10 months ago.

is the fan actually running ? u just got the error on the display board

Customer: replied 10 months ago.
Are you still helping me?
Customer: replied 10 months ago.
No
Expert:  Randy 43 replied 10 months ago.

no the fan isnt running?

Customer: replied 10 months ago.
No it isn't running.
Expert:  Randy 43 replied 10 months ago.

ok ill opt out , see if other techs have any ideas

Customer: replied 10 months ago.
Ok