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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My countertop Igloo icemaker has stopped making ice. It is

Customer Question

My countertop Igloo icemaker has stopped making ice.
JA: What's the make and model? And can you guesstimate how old it is?
Customer: It is an igloo. It is six months old. Well, I purchased it June 22, 2016.
JA: Do you plan on doing the work yourself?
Customer: Depends. I ran a trouble shoot procedure; turn off power, pour some water in tank, press off/on and select, turn on,it ran test. All worked except pump water.
JA: Anything else we should know to help you best?
Customer: You are the expert.
JA: Thank you.
Customer: Suggestions? Yesterday, I drained the tank, and it pumped water once, but only once.
Submitted: 11 months ago.
Category: Appliance
Expert:  Appliance Guru replied 11 months ago.

One moment while I get some information for you!