How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

We have a Maytag 25 cu ft French Door, Bottom freezer w/Ice

Customer Question

We have a Maytag 25 cu ft French Door, Bottom freezer w/Ice maker in the freezer compartment that has quit making ice. This model was purchase around 3 years ago. We defrosted freezer completely & then started it up again, but it only produced ice for about 5 days and then stopped again. We did the same thing, but now it will not produce ice at all. My husband has checked line & it should be good.
Submitted: 11 months ago.
Category: Appliance
Expert:  Webb-Guy replied 11 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. When was the last time you changed the water filter?

Customer: replied 11 months ago.
We do not have an exterior water filter -my husband said that there isn't a way to get into the outside of the unit where the water goes into the machine.
Expert:  Webb-Guy replied 11 months ago.

What is the model number of your maytag. The water filter should kind of look like a metal like water bottle that screws into the unit somewhere.

Customer: replied 11 months ago.
We do not have an exterior water filter -my husband said that there isn't a way to get into the outside of the unit where the water goes into the machine.
Model # MFF 2558VEB8
Customer: replied 11 months ago.
We do not have an exterior water filter -my husband said that there isn't a way to get into the outside of the unit where the water goes into the machine.
Model # MFF 2558VEB8- do we need to remove the unit in order to see the filter??
Customer: replied 11 months ago.
We do not have an exterior water filter -my husband said that there isn't a way to get into the outside of the unit where the water goes into the machine.
Model # MFF 2558VEB8- do we need to remove the unit in order to see the filter??are you getting my messages? Call me at(###) ###-####
Customer: replied 11 months ago.
We do not have an exterior water filter -my husband said that there isn't a way to get into the outside of the unit where the water goes into the machine.
Model # MFF 2558VEB8- do we need to remove the unit in order to see the filter??are you getting my messages? Call me at(###) ###-####
Forget this. I wish to not accept your reply & terminate this conversation - Not allowing any more funds to be authorized on my credit card for this transaction.
Customer: replied 11 months ago.
Please allow me to end this conversation and send me confirmation that my credit card is not being charged more than the original $5.00 agreed to.