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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Kenmore elite 665 stopped working. LCD display is out and

Customer Question

JA: Hi. What is your issue regarding?
Customer: Kenmore elite 665 stopped working.
JA: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?
Customer: LCD display is out and small display indicating programs is light. (allfeaturesare on).
JA: Do you plan on doing the work yourself?
Customer: Could you help please?
JA: Anything else we should know to help you best?
Customer: I replaced a control panel which I have bougt on Ebay but no improvement. I have disconnected and reconnected all wires to fix any weak connections.
Submitted: 10 months ago.
Category: Appliance
Expert:  Webb-Guy replied 10 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. What is the full model number of your unit so I can pull up some information for you. Also was the control board new that you put in from ebay?