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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a sub-zero 601F freezer. I can't get the drop down

Customer Question

I have a sub-zero 601F freezer. I can't get the drop down bar in the ice maker to come down, so it won't activate the ice maker?Help
JA: What's the make and model? And have you checked the settings recently?
Customer: Sub-Zero 601F freezer
JA: Do you plan on doing the work yourself?
Customer: If I can. If not I will be calling a technician.
JA: Anything else we should know to help you best?
Customer: Nope that's it.
Submitted: 10 months ago.
Category: Appliance
Expert:  Kelly replied 10 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 10 months ago.

It seems pretty straight forward but I want to make sure I am understanding you correctly. The metal bail arm on the right side of the ice maker will not come down to allow the ice maker to run?

Customer: replied 10 months ago.
Correct but on this model sub-zero 601 F it's in front of the ice maker.
Customer: replied 10 months ago.
Nope, so far for my $28 you've asked a question. I can see your not familiar with this model. I am ordering a technician to come to the house.
Expert:  Kelly replied 10 months ago.

Really? I had your answer almost prepared....

Expert:  Kelly replied 10 months ago.

The ice maker orientation is looking from the front at the control head, the bail arm is on the right. It does not change if the ice maker is mounted sideways.

Expert:  Kelly replied 10 months ago.

Enjoy the $150 service call, take care.

Customer: replied 10 months ago.
Thanks, I'll dispute the charge since you wanted to be a smart allick.