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The START BOTTON FOR THE OVEN DOESNT WORK ONLY THE START

Customer Question
BOTTON FOR THE MICROWAVE...
The START BOTTON FOR THE OVEN DOESNT WORK ONLY THE START BOTTON FOR THE MICROWAVE
Submitted: 1 year ago.Category: Appliance
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Answered in 5 minutes by:
10/31/2016
Appliance Technician: Joel Swenson,
 replied 1 year ago
Joel Swenson
Category: Appliance
Satisfied Customers: 3,420
Experience: Owner at Scott's Appliance Repair
Verified

Hello, I'm Joel and will be glad to help you today.
Please provide me with the model number of the unit you are needing help with so that I can give you model specific information, as soon as I get that information I will get your answer prepared as soon as possible. Thank you for your patience.

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Appliance Technician: Joel Swenson,
 replied 1 year ago

unfortunately that is not the model number, open the door on the oven or the microwave and look on the frame and look for a tag that has the model number and serial number listed on it, I will need that model number to help you further, thanks.

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Customer reply replied 1 year ago
Ok let me ckeck
Appliance Technician: Joel Swenson,
 replied 1 year ago

thanks

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Customer reply replied 1 year ago
Kemc308k550
Customer reply replied 1 year ago
Kenc308ksso
Appliance Technician: Joel Swenson,
 replied 1 year ago

ok give me just a minute to pull up that model thanks.

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Customer reply replied 1 year ago
Its the second one
Appliance Technician: Joel Swenson,
 replied 1 year ago

KEMC308KSS0 is the right model number and has it given any F error codes on the display?

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Appliance Technician: Joel Swenson,
 replied 1 year ago

kill power the oven at the breaker for 5 minutes restore power and set the oven on 350 for bake and start it and tell me what it does or if anything is displayed on the panel ,thanks.

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Customer reply replied 1 year ago
Left to work can we contact aftwr work
Appliance Technician: Joel Swenson,
 replied 1 year ago

yep just try what I said above and write me and let me know what it did, thanks.

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Customer reply replied 1 year ago
Ok thanks
Appliance Technician: Joel Swenson,
 replied 1 year ago

sure no problem

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Customer reply replied 1 year ago
Pf id#30 is that anything
Appliance Technician: Joel Swenson,
 replied 1 year ago

that just means the computer registered a power failure, clear the display set the clock if need be and then set to 350 on bake and start it and see what it does.

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Customer reply replied 1 year ago
Ok the aftwr work u will try it and send you a tex thank you
Appliance Technician: Joel Swenson,
 replied 1 year ago

sounds good talk to ya then.

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Customer reply replied 1 year ago
Hi joel i did what you told me and there is no message
Appliance Technician: Joel Swenson,
 replied 1 year ago

ok so did it let you set the oven to bake? and what happened when you started it anything?

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Customer reply replied 1 year ago
I can set the time all the bottons work but when i press start button and doesnt work
Appliance Technician: Joel Swenson,
 replied 1 year ago

ok on the rear of the oven behind the cover panel there is a one time oven cut out thermostat that kills power to the oven if it it is tripped or if it just went bad, you will have to pull the oven out and take the panel off and check that with a meter , if it has continuity it is good if not that is the problem. If that is good then the main board is the issue. I have listed both parts below:

Range High-Limit Thermostat

Part #:(###) ###-####- click here

The control board part number is(###) ###-####/p>

The control board is no longer being made by the manufacturer so you cant buy one new, you can buy them refurbished or you can send them off to have it rebuilt, its about 100 cheaper to send it in and have it rebuilt.

You can send it of to this company for repair - click here

Ebay has one listed refurbished for sale - click here

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Appliance Technician: Joel Swenson,
 replied 1 year ago

Hi there,
I was just getting back with you, I see the question is still open and unrated and I have not heard back from you is there something else I can help you with?

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Joel Swenson
Joel Swenson
Joel Swenson
Category: Appliance
Satisfied Customers: 3,420
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Experience: Owner at Scott's Appliance Repair

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