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Can you hear a fan running in the freezer section? Can you see any frost on the back wall inside the freezer?
Is the compressor running?
You should be able to hear it humming, especially if the fan is not running.
Okay, are you able to remove the rear panel from inside the freezer to get a look at the cooling coil?
Correct, you will need to remove some screws. We need to get a look behind that panel to see if the frost pattern on the coil is even or in one small area.
Number 213 in the diagram below.
I believe it is a 1/4" hex head.
Well, I don't think it is frosted up, I think it may have a restriction or it could be related to the control if it reset when unplugged. It is hard to say without seeing what the coil looks like when it is running.
Oh yeah, the fan is mounted above the coil, as long as you don't stick your finger above the coil and into the fan, you should be in good shape! :-)
If it was a refrigeration issue, the coil will likely have one small area that has frost and the rest will be aluminum colored only. The entire coil should be very lightly frosted while running.