Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

We have a Kitchenaid Model KFXS25RYMS1 refrigerator and it

Customer Question
will not make ice. Do...
We have a Kitchenaid Model KFXS25RYMS1 refrigerator and it will not make ice. Do you have any trouble shooting ideas for us?
JA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?
Customer: KFXS25RYMS1 think it is approx. 5-6 years old.
JA: Do you plan on doing the work yourself?
Customer: Well we recently had a technician out as ice was building up in the bottom and melting onto the hardwood. At the time, our renter failed to mention the ice maker issue. The cost was close to $300 so would like to avoid the home service if possible.
JA: Anything else we should know to help you best?
Customer: Not that I can think of.
Submitted: 1 year ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
10/29/2016
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 1 year ago
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 684
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you with your refrigerator. Please give me a moment to review your model

Ask Your Own Appliance Question
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 1 year ago

Can you tell me what position the icemaker teeth are in?

Ask Your Own Appliance Question
Customer reply replied 1 year ago
I am not currently in the area. I was hoping for some trouble shooting tips and information to avoid a service call.
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 1 year ago

Ok, this appears to be a bottom freezer model with the icemaker in the freezer. You will want to make sure that the icemaker teeth are pointing up at about a 2 o"clock position when looking at the icemaker from the front of the freezer. If it is not, then replace the icemaker.

Ask Your Own Appliance Question
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 1 year ago

This of course assumes that the water is turned on to the refrigerator and that you are getting water through the dispenser.

Ask Your Own Appliance Question
Customer reply replied 1 year ago
The ice maker is not in the bottom freezer. It is in the fridge.
Customer reply replied 1 year ago
water is coming through the dispenser.
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 1 year ago

Ok, then I will opt out for another expert as I am not familiar with this particular configuration.

Ask Your Own Appliance Question
Appliance Technician: travis webb,
 replied 1 year ago
travis webb
Category: Appliance
Satisfied Customers: 2,260
Experience: maitenance tech at casto
Verified

Hello and welcome to just answer my name is***** am a different expert here and I will try to assist you. When was the last time the water filter was changed?

Ask Your Own Appliance Question
Customer reply replied 1 year ago
I will try to contact the residents and get back to you.
Appliance Technician: travis webb,
 replied 1 year ago

sounds good I will be here.

Ask Your Own Appliance Question
Appliance Technician: travis webb,
 replied 1 year ago

I noticed this question was still open so I wanted to follow up with you to see how it was going and to see if you needed anything further?

Ask Your Own Appliance Question
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,536 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

80,845 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

17,409 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Have a new Maytag fridge with bottom freezer. All of a
Have a new Maytag fridge with bottom freezer. All of a sudden, it is icing up inside the freezer. Our ice-cream doesn't seem to be as cold. What to do? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I replaced the water filter now ice maker won't work. Any
I replaced the water filter now ice maker won't work. Any ideas? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a kitchen Aid ice maker in the freezer, there is no
Hello, I have a kitchen Aid ice maker in the freezer, there is no ice being made. I followed your article, and the white blades are in theslight up position, above the white plastic trim piece… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My freezer of my bottom freezer/refrigerator (MBF22548EW) is
My freezer of my bottom freezer/refrigerator (MBF22548EW) is not keeping my food frozen. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
The ice maker on top works but the ice maker in the freezer
the ice maker on top works but the ice maker in the freezer does not ,why? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Have a fridge/bottom freezer, GB2FHDXWS04, water in freezer.
have a fridge/bottom freezer, GB2FHDXWS04, water in freezer. Pulled ice maker out and checked the fill. still makes water. Where is the drain for the freezer. No water in pan under freezer. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I changed the water filter for the ice maker in my GE
I changed the water filter for the ice maker in my GE refrigerator and now I have no ice. When I push the water button water spills out on the floor underneath the refrigerator. There is no leak in th… read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
I'm renting a house with a bottom freezer refrigerator...I
I'm renting a house with a bottom freezer refrigerator...I cant find a manual...what are the customary number setting for refrigerator, and freezer? Thanks, Maryann … read more
Engineer-Tech
Engineer-Tech
Home Appliance Technician
684 satisfied customers
My refrigerator needs a new water filter and the ice maker
My refrigerator needs a new water filter and the ice maker doesn't work. Where can I get assistance to have these fixed? … read more
Daniel
Daniel
senior service enginner
High School or GED
2,204 satisfied customers
I ordered a bottom freezer refrigerator with the ice maker
I ordered a bottom freezer refrigerator with the ice maker but now I don't want to use feature. Will it make noise if I do not connect water line (hose)? … read more
Daniel
Daniel
senior service enginner
High School or GED
2,204 satisfied customers
Where is water. Filter on Amana bottom freeZer refrigerator?
Where is water. Filter on Amana bottom freeZer refrigerator? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Need ice maker for bottom freezer of a Kenmore Elite model
need ice maker for bottom freezer of a Kenmore Elite model 795-78543-806 … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
Want to replace ice maker that is in the bottom freezer of a
want to replace ice maker that is in the bottom freezer of a Kenmore elite model no, 795 78543 806 … read more
Joel Swenson
Joel Swenson
High School or GED
3,263 satisfied customers
My Whirlpool bottom freezer ice maker makers ice fine but
My Whirlpool bottom freezer ice maker makers ice fine but only fills the ice bin about two inches and then stops. Is there an adjustment to make it keep making ice. I go to my sons home and his bin fi… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Experiencing some problems with water filter and ice maker.
Experiencing some problems with water filter and ice maker … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
My ice maker seems to no be working, bottom freezer french
bottom freezer french doors on top maybe 10 years old … read more
Joel Swenson
Joel Swenson
High School or GED
3,263 satisfied customers
Ice maker isn't working, Kenmore bottom freezer, purchased
Kenmore bottom freezer, purchased 2015, builds up ice in back, just unplugged about a week ago and defrosted now no ice since … read more
travis webb
travis webb
2,260 satisfied customers
Kenmore bottom freezer ice maker not working.Water not
kenmore bottom freezer ice maker not working.Water not getting to ice maker, water is getting to water dispenser on top door … read more
Joel Swenson
Joel Swenson
High School or GED
3,263 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x