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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a circular chrome device in the laundry room mounted

Customer Question

I have a circular chrome device in the laundry room mounted on the wall. I am looking for drain access. When I started to unscrew it, I noticed the screw was spring loaded. Do you know what this is?
JA: How long has this been going on? And how severe is the problem?
Customer: For a couple of months. The new front load washer is not draining completely.
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: Not really, thanks.
Submitted: 9 months ago.
Category: Appliance
Expert:  Webb-Guy replied 9 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. What is the model number of your unit?

Customer: replied 9 months ago.
I am concerned about finding drain access. Do you know what that chrome thing is on the wall?
Expert:  Webb-Guy replied 9 months ago.

I am not certain what that may be at all. I would need a picture or model number or something to identify what it may be. Are you hoses plugged into it?

Customer: replied 9 months ago.
Expert:  Webb-Guy replied 9 months ago.

Can you send me a picture?