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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Front loading machine had error message about drain hose. We

Customer Question

front loading machine had error message about drain hose. We unplugged it and checked all hoses, everything was fine. Plugged it back in and it makes a running noice without even turning on the power.
JA: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?
Customer: Yes, we left it unplugged overnight.
JA: Do you plan on doing the work yourself?
Customer: We are trying to
JA: Anything else we should know to help you best?
Customer: As soon as it is re-plugged the pump runs, but it dosen't do anything.
Submitted: 9 months ago.
Category: Appliance
Expert:  Joel Swenson replied 9 months ago.

Hello, I'm Joel and will be glad to help you today.
Please provide me with the model number of the unit you are needing help with so that I can give you model specific information, as soon as I get that information I will get your answer prepared as soon as possible. Thank you for your patience.