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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My old Model GSD1100G02 has a problem with detergent

Customer Question

My old Model GSD1100G02 has a problem with detergent dispenser. It won't open. I have turned control dial to OFF a number of times with no success. Is there a solenoid lock to the dispenser that I may need to replace ?
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: I stopped using the washer about a year ago
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: GE Potscrubber 1100. Model GE1100G02. SN TU 806773. Over 30 yrs old
JA: Do you plan on doing the work yourself?
Customer: Yes.
JA: Anything else we should know to help you best?
Customer: No. Just need confirmation about replacement part, source and price.
Submitted: 10 months ago.
Category: Appliance
Expert:  Engineer-Tech replied 10 months ago.

Hello . My name is ***** ***** I will be helping you with your dishwasher. I have many years of appliance repair experience and have a Bachelor’s degree in Electrical Engineering Technology. Please give me a moment to review your model.

Expert:  Engineer-Tech replied 10 months ago.

You more than likely have a linkage issue between the timer and the dispenser door.

Expert:  Engineer-Tech replied 10 months ago.

Are you comfortable with taking the inner panel off of the door?