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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14796
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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I have a viking VGSU5366BSS. When plugged in, all the

Customer Question

Hello, I have a viking VGSU5366BSS. When plugged in, all the burners try to ignite when the gas is not on. I've determined that when I have the front right and front left ignited, then it will stop trying to ignite. I've replaced all the o-rings, re-seated the wire connection to the ignitor & cleaned all the burners and ignitor.Before trying to replace the ignitor box itself, I wanted to see if there is another step I should consider.Any advise is appreciated.Regards,
Submitted: 9 months ago.
Category: Appliance
Expert:  Appliance Guru replied 9 months ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 9 months ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.


You actually have a bad burner switch one of the switches that are behind the burner knobs and trim. You need to check those one is stuck closed causing that issue.

All I ask is please use the Star Rating Link at the top of your page before leaving, A 5 STAR RATING ALLOWS UNLIMITED FOLLOWUP QUESTIONS AND A DIRECT LINK BACK TO are greatly appreciated so thank you very much for using this service. If you have any other questions just post back to me here anytime!

Customer: replied 9 months ago.
Thanks... Thinking its one of two issues. 1) Shorted burner switch or 2) Bad ignitor module. Trying to see how i can narrow down.
Expert:  Appliance Guru replied 9 months ago.

Likely not a bad module just unplug one wire from each switch if it stops bad switch