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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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53 is cloldest frig gets, gust got here 2 days ago, if I

Customer Question

53 is cloldest frig gets
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: gust got here 2 days ago
JA: Do you plan on doing the work yourself?
Customer: if I can
JA: Anything else we should know to help you best?
Customer: its a ge profile
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: about 8 years model Psc 25NSTA SS
Submitted: 9 months ago.
Category: Appliance
Expert:  Webb-Guy replied 9 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. First lets start by asking have you inspected the condenser coils to see if they are frozen? If they are we need to defrost them with a blow dryer. Next do you hear the fans and compressor running in the back?

Customer: replied 9 months ago.
I will pull frig out and look coils, will take a few min
could not see anything frozen
Expert:  Webb-Guy replied 9 months ago.

I believe you can access the coils through the freezer behind the panel located in the back.

Expert:  Webb-Guy replied 9 months ago.

My apologies but I am unavailable for a phone call but I will be here when you are able to check out the condenser coils. What about the things running in the back? How are they doing?

Customer: replied 9 months ago.
I will call a repairman tomorrow. Cancel my call, request, thanks
Customer: replied 9 months ago.
Are you still there?
Expert:  Webb-Guy replied 9 months ago.

Are you sure I have no problem assisting you with this if you would like to continue. A phone call is not really going to help.

Customer: replied 9 months ago.
OK cancel my request, I will call a repairman tomorrow.
Expert:  Webb-Guy replied 9 months ago.

will do