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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Drum wont spin. need to know how to open it upto check the

Customer Question

drum wont spin. need to know how to open it upto check the belt
JA: Just to clarify, what's the make and model of the appliance? And has it done this before?
Customer: Samsung DV50F9A7EVW/A2
JA: Do you plan on doing the work yourself?
Customer: If I can
JA: Anything else we should know to help you best?
Customer: all the electronics appear to be working properly. but when you hit start nothing happens
Submitted: 9 months ago.
Category: Appliance
Expert:  Kelly replied 9 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 9 months ago.

Please allow me just a few minutes to prepare some information for you.

Expert:  Kelly replied 9 months ago.

The attached pages show hot to access the interior of the dryer. Check the thermal fuse and the belt switch. Either will cause the machine not to start if they are open.

Expert:  Kelly replied 9 months ago.

Let me know what you find once you get inside.