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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My neptune washer the lights are on like normal I loaded the

Customer Question

hi, my neptune washer the lights are on like normal I loaded the washer as normal and with closing the door and attempting to press start before putting soap in, it just beeps back and wont start
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: I have tried turning it off and back on, but it would not reset and i tried unplugging as well
JA: Do you plan on doing the work yourself?
Customer: I personally cannot
JA: Anything else we should know to help you best?
Customer: unless it is simple
Submitted: 9 months ago.
Category: Appliance
Expert:  AppTech8579 replied 9 months ago.

Please post model number.