I have a viking professional stand mixer
. It was a gift so return was not an option. None of the attachments stay when inserted. Attempts to find the catch spot just means grease on hands. Tempted to toss and return to kitchen aid, but thought I would finally see if this thing could be fixed. I don't use it all because of this problem. Used to use a mixer frequently, so it's been a frustration.
JA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?
Customer: 7 qt, 1000 watts; best I can do
JA: Do you plan on doing the work yourself?
Customer: attachments in a box: vsmfg
JA: Anything else we should know to help you best?
Customer: depends. I didn't get a viking range, fyi because of this experience. Sooo, what if this is just more chat and I need to find a service location within my area?