How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

There is water leaking from bottom of Kitchenaide

Customer Question

Hello, there is water leaking from bottom of Kitchenaide refrigerator (model KFXL25RYMS2).
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: 4 years old
JA: Do you plan on doing the work yourself?
Customer: Trying to\
JA: Anything else we should know to help you best?
Customer: The water seems to be linking into the freezer causing buildup of ice in bottom or freezer
Submitted: 11 months ago.
Category: Appliance
Expert:  Engineer-Tech replied 11 months ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you. Please give me a moment to review your question.

Expert:  Engineer-Tech replied 11 months ago.

I understand that water is building up at the bottom of the freezer. Is it eventually spilling out onto the floor?