How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

My fridge stopped cooling all together sat. It is running

Customer Question

My fridge stopped cooling all together sat. It is running but no cool or cold.
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: Samsung rfg298aars/xaa
JA: Do you plan on doing the work yourself?
Customer: Is this possible
JA: Anything else we should know to help you best?
Customer: My husband had it pulled out & was looking to see if its something he can fix so if we can & save money there yes we will if possible
Submitted: 9 months ago.
Category: Appliance
Expert:  Kelly replied 9 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 9 months ago.
  1. Is it not cooling at all, not even a little?
  2. Is the compressor running?