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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My ice machine auger runs for 2 minutes and off for 6

Customer Question

my ice machine auger runs for 2 minutes and off for 6 minutes. cycle after cycle producing crushed ice every on cycle. makes good ice. ?
JA: What confuses you?
Customer: Really, continuously 24 hours a day without stopping.
JA: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?
Customer: yes
JA: Do you plan on doing the work yourself?
Customer: I'm a retired commercial refrigeration man of 40 years and yes.
JA: Anything else we should know to help you best?
Customer: no
Submitted: 10 months ago.
Category: Appliance
Expert:  Tyler Z. replied 10 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 10 months ago.

Do you have a model number for your appliance? And what are you calling the ice auger exactly? Are you saying that the dispenser out the door turns on and it dumps ice out the front of the door for 2 minutes every 6 minutes?