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Ask Joel Swenson Your Own Question
Joel Swenson
Joel Swenson,
Category: Appliance
Satisfied Customers: 3051
Experience:  Owner at Scott's Appliance Repair
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My washing machine was showing a F 20 message and the motor

Customer Question

My washing machine was showing a F 20 message and the motor was running but not doing anything. So, I unplugged it for a period of time and now the door is locked and I cannot get it done nlocked to retrieve my wet cloths
Submitted: 11 months ago.
Category: Appliance
Expert:  Joel Swenson replied 11 months ago.

Hello, I'm Joel and will be glad to help you today.
Please provide me with the model number of the unit you are needing help with so that I can give you model specific information, as soon as I get that information I will get your answer prepared as soon as possible. Thank you for your patience.

Customer: replied 11 months ago.
I cannot open the door to get the model number
Expert:  Joel Swenson replied 11 months ago.

can you tell me what what brand and model type the washer is at least?

Customer: replied 11 months ago.
Whirlpool duet front loader
Expert:  Joel Swenson replied 11 months ago.

The f20 error code on a duet washer means the pressure switch has not tripped after six minutes. Make sure both valves at the water source are turned on all the way. Check for plugged or kinked inlet hoses or plugged screens in the inlet valves. Start with the cold water hose. If the hoses are stopped up and you have good water pressure from the water supply on your home then the water inlet valve on the washer needs to be replaced.


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Expert:  Joel Swenson replied 11 months ago.

Hi there,
I was just getting back with you, I see the question is still open and unrated and I have not heard back from you is there something else I can help you with?